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Avis, RELIANCE & ARYANS lanunches new concept to BPO.   Avis Joins hands with RELIANCE & ARYANS to introduce a new BPO franchise model in INDIA.   Flashing News in Tribune India.     Contaque TM CCS has been chosen as the preferred Dialing platform by one of the top Multinational Company in Noida for their new projects on Telecom & Insurance verticals for about 100 seats to start with.    Contaque TM CCS has been successfully implemented at two centers in Bangladesh.
 

IVR (Interactive Voice Response System)/Auto Attendant


Record your own customized voice menus and manage according to your own needs. Have Up to 50 menus of to choose from. Assign a different MENU / Auto Attendant for specific phone numbers, in different languages. For example, buy Japanese, French, and Chinese phone lines from IP-PABX, and make the Auto Attendant in the local languages.

Customers get welcome prompt, they can get a directory assistance.
They can dial the extention numbers and the call will be routed to the dialled extention.

Features of IVR.

Custom Voice Portals for Corporate Customers

  Auto Attendant

  • You simply need to specify your needs, and we will design the set-up for you.
  • The caller may be offered with multiple menus, and we will re-direct the call accordingly.
  • The information offered (voice), can be updated from your end, whenever necessary. Simply by making a phone call.
  • We can store messages for you.
  • We can dial out messages to your employees.
  • We can operate your information service, without the need for you to ded Voice Messaging Services.
  Ideal for group announcements.
  Record your own personal / voice message.
  Inform customers of your new telephone numbers.
  Store Database.

  To know more about the advantages of IVR please feel free to Contact Us

 
 
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