About Us

“AVIS”  was  founded  by two  professionals  from  the  Telecom  &  IT industry  with  the  sole  objective of providing  “Technology  Consulting  and
end-to-end solutions “  to  cater to the upcoming  BPO & Corporate  sectors. With  over  100  call  centers  pan  India  as our customers.

We  were  the  first  to  introduce  a  comprehensive  VoIP  solution  to  the  Call  centre  market  and  have  successfully  got  the concept  acceptable in the market place.

Our  Initial  focus /  target  were the  International /  Domestic  call  centre market  (12-50 seats). After  our  initial  learning  in  the  above  market , we
are  now  focusing  on  the  higher  end  segment  also (50-200 seats) Our  Portfolio  encompasses  Planning,Designing,implementing & Managing end to
end  solutions  in VOICE,  IPLC /  Internet  Leased  Lines,  E MAIL  &  CHAT  areas  and  Customized  Software  Development .

AVIS  is  a  “Technology  Consultant  &  Integrator”  for implementing comprehensive CRM – Predictive Dialer – Inbound Solutions on “CONTAQUE“
Solution - Tailor  made  for  Call  Center  Industry.

For  the  Corporate  World  we  have  CONTAQUE  IPABX  &  IVR  solutions.
We  do  “Customized  Software  Development“  projects  for  our  select  customers.
AVIS  is  also  a  premier  partner  to Bharti – Airtel  for  high  end Connectivity  Solutions.

Employees

    . Strong Management Team.
    . Over 50  Qualified &  dedicated  professionals  to market,  install , integrate,  train &  . support  the  target  segment.
    . 24*6  NOC  to  provide  Remote  maintenance,  with  complete infrastructure  at the  facility.
    . Voice , Chat , E-mail support available 24*7.
    . In-depth  Knowledge  on  IPLC / VoIP /  TDM /  VoIP  and  host of  ACD / IVR / PD / Loggers.

Major Achievements

    . End to end conceptualization  to  integration  done  for  50 centers- 1500  seats  including  a  couple  of Inbound Centers.
    . Have worked on specific “Work Force Management“  requirements for a couple of Call Centers.
    . Have  implemented  “Wall Boards”  display  solution  for  their  Inbound  Client  requirements  at HSS  BPO.

Management Profile

Avneesh Mathur  has  18  years  of  experience  in  the  areas  of  Technology  Sales  &  Marketing  in  International  &  Domestic  Markets,  Customer Service  Delivery  Operations  and  Management  with  adequate  Expertise  in  Finance & Accounts. Ex-Promoter & Founder  of a INR 300 million Systems Integration  and  Services  Organization. Has  worked  with  companies  like  DCM  Data  Systems, ICIM(ICL, UK), IDM, IT&T / Progressive  Infotech . Co- Founder  of Avis e Solutions &  E Transition  Systems  &  have  got  these  companies to an annual  Turnover  of $ 15 million .

Abhay Gupta  engineer  and  MBA  with  a  telecom  experience  of  over  14  years  in Customer  Services /  Technology  sector in  companies  like  HCL Communications  Ltd & Tata Telecom .Was  Head of Technology  at Flex  Contact  Centres  ( 250 seater).Comes  with  varied experience from Installation
to  Integration  to  Corporate  Planning. An  entrepreneur  now , carries  immense  experience  in  the  Target  markets  with  in-depth  Technology under
-standing  on various  platforms.

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