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CONTAQUE™ : FEATURES

Run Multiple Campaigns Simultaneously ! Run separate campaigns on the server simultaneously.

Supports AMD & SIT Frequency Detection ! Auto Detection of Fax Machine, Answering Machine, Busy Tone and Telco Tones.

Supports Multiple Dialing Methods ! The flexible architecture allows the user to concurrently operate campaigns in: Predictive, Progressive, Preview or Manual Modes.

Sophisticated Call Processing features ! Dial Next Number, 100 % digital call recording, Park Call, Web Call Back, Call Transfer, Third party Verification ,Music or Message on hold etc.

Facilitates Calls Recording and Conferencing ! Supports 100% digital agent wise call recording and multi party call conferences.

"Real-time" Statistics and Reports (CDRs) ! The system displays both campaign and all agent statistics and reports easily. Facilitates remote (Web based) monitoring of real time traffic and statistics.

DNC Upload/ Search/Delete Options ! Contaque ™ provides you a simple and foolproof mechanism to upload DNC list, search whether a number is in DNC list or not and delete any specific DNC number from the list

More About Outbound Solution :-
Manual Dialing/Predictive Dialing	Contaque™ Overview	Why Switch to : Predictive Dialing ?
Contaque™ Features

More About Contact Center Solution :-
Contaque™ Benefits	Contaque™ Variants	Contaque™ Outbound Solution
Contaque™ Inbound Solution	Contaque™ Network Deployments	Contaque™ Application Agent
Softphone	NOC Support

Contaque™ Solutions
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Tel +91-9871588992,
Tel +91-9871588993,
Tel +91-9871588994,
Landline No: 0120-4009003

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