Predictive Dialer, Auto Dialer, Phone Dialer, Dialer, Call Center Software, Predictive Dialer Software, Dialer, Predictive Dialers, VOIP Dialer, Predictive Dialing System

•   Multiple Centers in Bangladesh   MGS   MAIA Consulting   ISO 9001 : 2008 Certification   Telemarketing TV Shopping portals   Customised software Development   Contaque™ UCS

CONTAQUE™ is a comprehensive customer contact product that seamlessly integrates with your existing voice and data systems, whether VOIP or TDM or a mix of both.

It delivers a world-class application that not only automates the handling of calls but also offers :

  Campaign Development tools, Web Scripting , Call Popup, CATI.

  Offers Manual, Preview, Progressive and Predictive Dialing.

  Voice Recording, Screen Recording, Web Chat , IVR Design, ACD.

  Call Processing facilities, Answering machine Detection.

  Real-Time statistics & reporting, Graphical Reporting.

  Remote monitoring, Barging and Quality Monitoring.

  Work Force Management, Broadcast Campaigns.

  All designed to maximize agent productivity and enhance the overall efficiency of your contact center.

It comes with a powerful, accurate, and flexible Answering Machine Detection, a must have tool to survive today's cutthroat communications market.