Predictive Dialer, Auto Dialer, Phone Dialer, Dialer, Call Center Software, Predictive Dialer Software, Dialer, Predictive Dialers, VOIP Dialer, Predictive Dialing System

•   Multiple Centers in Bangladesh   MGS   MAIA Consulting   ISO 9001 : 2008 Certification   Telemarketing TV Shopping portals   Customised software Development   Contaque™ UCS

Manual dialing phone numbers wastes over 75% of each hour- Run separate campaigns on the server simultaneously.

Supports AMD & SIT Frequency Detection- Auto Detection of Fax Machine, Answering Machine, Busy Tone and Telco Tones.

Supports Multiple Dialing Methods- The flexible architecture allows the user to concurrently operate campaigns in: Predictive, Progressive, Preview or Manual Modes.

Sophisticated Call Processing features- Dial Next Number, 100 % digital call recording, Park Call, Web Call Back, Call Transfer, Third party Verification ,Music or Message on hold etc.

Facilitates Calls Recording and Conferencing- Supports 100% digital agent wise call recording and multi party call conferences.

"Real-time" Statistics and Reports (CDRs)"- The system displays both campaign and all agent statistics and reports easily. Facilitates remote (Web based) monitoring of real time traffic and statistics.

DNC Upload/ Search/Delete Options- Contaque provides you a simple and foolproof mechanism to upload DNC list, search whether a number is in DNC list or not and delete any specific DNC number from the list.