Predictive Dialer, Auto Dialer, Phone Dialer, Dialer, Call Center Software, Predictive Dialer Software, Dialer, Predictive Dialers, VOIP Dialer, Predictive Dialing System

Contact Center Solutions IVR Solution
Predictive Dialer ACD, Skillbased Routing
Voice Logger SMS, Web Callbacks
 
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CONTACT CENTER SOLUTIONS (CCS)
Contact Center Solutions Call Centers are mushrooming these days in India, but acquiring a complete solution for call center is not yet easily accessible. We, at AVIS e Solutions do Technology Consulting and Integration and are determined to provide end to end solutions, on time and cost effective solution.

We offer high quality Predictive Dialing and other dialer modes, Inbound contact management and ACD, Self Service IVR software, CTI for intelligent screen pop ups, Digital Voice Recording, Reporting, Multi-channel contact including email, Web and Fax, and Voip Support. Our products and services can meet requirements of call center and can cater to both outbound and inbound call centers requirement. Our call center solution can enhance your efficiency, productivity, professionalism of Customer Service Representative (CSR) interactions and better management.

UNIFIED COMMUNICATION SUITE (UCS)
Unified Communication Suites An evolving communications technology architecture which automates and unifies all forms of human and device communications in context, and with a common experience. Its purpose is to optimize business processes and enhance human communications by reducing latency, managing flows, and eliminating device and media dependencies.

Contaque™ Unified communications Suite(UCS) is the integration of real-time communication services such as instant messaging (chat), presence information, Telephony (including IP telephony), video conferencing, call control and speech recognition with non real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax).

PREDICTIVE DIALER :- An automatic dialing system that can dial many telephone numbers at a time.
Predictive Dialer, Dialer, Predictive Dialer Software, Predictive Dialers, VOIP Predictive Dialer, Predictive Dialing System from India, Uk, Us. To guarantee the efficiency and the performance of your campaigns, AVIS e Solutions integrated all the SMS, email, Video Call as well as a script and rules generator into its predictive dialer. The predictive dialer integrates a call recorder, a scripting tool, a native CTI and an IVR. Predictive dialer detects answering machines and leaves automatic messages on voice mails.

A predictive dialer is an automatic dialing system that can dial many telephone numbers at a time. Many call center are operated by using a predictive dialer to improve the total productivity. Predictive Dialing is an ideal dialing pattern to be adopted or switched over for any outbound contact center to survive today's cutthroat communications market. Predictive dialing software allows the call center employee to have 50 to 57 minutes of productive call time/hour.

  Thus Predictive Dialer serves as a vital ingredient in laying foundation of the modern outbound contact center; making it an ultimate technology of choice for telemarketing, telesales, fundraising campaigns etc.

  The Dialer should have the flexibility of taking inbound campaigns and should also allow for the outbound agents to take inbound calls ( Blending).

All at one place: Predictive Dialer, Force dialer, Power dialer, Speed dialer

Predictive dialer automatically dial multiple phone numbers to initiate phone talk. If the call is responded by an answering machine, the dialer gives a message; if the call is responded by a human, the dialer transfer the call to the operator. Predictive dialing generally based on the fact that if a person manually dial 500 or more people, a large number of these calls will not talk with a operator. Out of 500 calls made, only about 25%-45% would actually connect to an operator. On other hand by using a predictive dialer to filter these unproductive calls and to speed up the dialing process, agent can better focus on the phone conversation with client and leave the rest to the Predictive Dialer system.

Contaque™ Solutions
D-35, Sector-2, Noida, UP-201301,
Tel +91-9871588992,
Tel +91-9871588993,
Tel +91-9871588994,
Landline No: 0120-4009003 Contact Us
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