CONVERSATIONAL AI:
Maximise Enterprise CX with Customised, Automated Interactions

Transform engagement & drive business value with Conversational AI, virtual assistance, chatbots, etc. AI-powered
bots aids in automating conversations for support, lead generation to enable businesses to build an omnichannel experience via website chatbot/voicebot, whatsapp bot & virtual assistants like Google assistant & Alexa. Contaque's conversational AI offerings include Chatbot, Live Bots, and WhatsApp Bots.

  • Integration with multiple kinds of messaging platforms such as websites, social media, and WhatsApp.
  • Natural Language Processing (NLP) abilities for comprehending user intent and generating contextually relevant responses.
  • Personalisation lets you make customised recommendations and reactions.
  • Bot performance and user interactions can be tracked via analytics and reporting.
  • Multilingual support is provided to accommodate a varied user base.
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Chatbots

Chatbots:

Contaque offers chatbot solutions designed to handle customer inquiries, provide support, and assist with various tasks. These chatbots would likely utilize NLP and machine learning to understand and respond to user queries accurately.

Live bots

Live Bots:

Contaque's live bots combine automation and human support. These bots would handle routine tasks and queries, and when advanced or specialised assistance is required, the interaction would be effortlessly transferred to a human agent.

WhatsApp bots

WhatsApp Bots:

Contaque provides WhatsApp bot solutions that are specialised for the WhatsApp messaging platform. They would make it possible for companies to interact with their customers on WhatsApp, offering support, news, and information.

FEATURES

Key features that you find in Contaque's conversational AI solutions include:

  • Natural Language Processing: The ability to understand and interpret customer queries in simple language, which leads to accurate responses.
  • Personalisation: Providing personalised interactions based on data, preferences, and user history.
  • Multichannel Integration: Enabling the bot to engage effectively across multiple communication channels, such as websites, messaging applications, and social media.
  • Analytics and Reporting: Providing information on user interactions, bot performance, and customer satisfaction through analytics and reporting.
  • Automation and Efficiency: Automating mundane actions and queries to free up human agents for more difficult ones.
  • Integration with CRM and Backend Systems: Connecting with customer databases and backend systems to offer relevant and up-to-date information.
  • Continuous Learning and Improvement: Making continual improvements to the bot's performance based on user input and interactions.

Our Partners

Why AI-Powered Bots for Your Business?

24 hours available

Be Available 24x7

Provide multilingual support

Provide Multilingual Support

Multiple communication channel

Multiple Communication Channel

Improve lead conversion rate

Improve Lead Conversion Rate

Schedule follow-ups

Schedule Follow-ups

Real time alerts

Real-time Alerts