Contact Centre & CX with Conversational AI and Communication Solutions
From Agentic Voice Bots, Chatbots and Speech Analytics to CRM Integrations, Agent Assist, Quality Analysis, Omnichannel Contact Centres, Cloud Telephony and Click-To-Call – Contaque enables seamless, scalable customer experiences through a complete, future-ready communication ecosystem.
NUMBERS THAT SPEAK FOR THEMSELVES
Built for Every Scale. Designed for Your Industry.
Comprehensive CX & Communication Solutions
Choose what fits your business today and scale effortlessly as you grow.
Omnichannel Contact Centre
- Unified platform for voice, email, SMS, WhatsApp, web chat & social
- Seamless automation and intelligent routing
- Consistent customer experience across all channels
- Available on Cloud, Hybrid, or On-Premise
AI Powered CX Suite
- Unified platform with contact Centre, voice bot, chat bot & speech analytics
- Real-time insights for smarter decisions
- Simplified VAPT & compliance-ready
- Exclusive Maker/Checker licensing for control
Voice | Chat | WhatsApp Bots
- 24/7 automated engagement across digital channels
- Human-like multilingual conversations
- Instant query resolution & lead capture
- Agentic AI with advanced TTS/ASR capabilities
Speech Analytics
- Automated quality scoring, compliance checks & insights
- AI-driven sentiment analysis for deeper understanding
- Identify risks, trends & coaching opportunities in real time
- Fully customisable with flexible deployment (Cloud or On-Premise)
Smart Click2Call Platform
- Instant, plug-and-play calling solution
- Supports Auto, Progressive & List dialing
- SIM & SIP calling options – no infrastructure required
- Mobile app support for on-the-go access
ONE PLATFORM. EVERY CONVERSATION. EVERY CHANNEL.
Whether your team handles 100 calls a day or 100,000 – Contaque gives you the infrastructure, intelligence, and integrations to deliver exceptional customer experiences. Built for the modern enterprise.
Communication & Engagement Tools
All outbound + inbound communication capabilities
Comprehensive tools to manage, automate, and scale customer communication across every channel.
- IVR Systems
- Toll-Free Numbers
- WhatsApp Business API
Calling & Agent Productivity Suite
Smarter calling + higher agent productivity
Equip your teams with intelligent tools to handle conversations efficiently and improve performance.
- Auto Dialer (Auto / Progressive / List)
- Call Queue Management
- Custom Notifications
Actionable Insights. Better Decisions.
All intelligence + monitoring tools
Turn every interaction into measurable insights to enhance quality, compliance, and customer experience.
- Sentiment and Quality Analysis
- Call Recording
- After Call Feedback
DISCOVER THE POWER OF OUR VOICE AI AGENTS
TRUSTED ACROSS INDUSTRIES WORLDWIDE
From global enterprises to agile startups – leading brands trust Contaque to deliver seamless, intelligent, and secure customer engagement every day.
EXPERTISE ACROSS SECTORS FOR DIVERSE NEEDS
Contaque’s platform has been battle-tested across 25+ industry verticals. Whatever your sector, we have the domain expertise and the technology to match.
Telemarketing
Ed Tech
IT
Real Estate
Logistics
Automobile
Consulting Services
E-Commerce
Media & Advertisement
Banking and Finance
Travel and Hospitality
Healthcare
INTEGRATE. AUTOMATE. SCALE.
Power your customer experience by seamlessly integrating Contaque with your existing tools. From CRMs to business platforms, unify data, streamline workflows, and deliver smarter, more connected interactions.
Meet Our Professional Team Member
A team is a collective force that thrives on diversity, collaboration, and shared goals. Each team member brings a unique set of skills, perspectives, and experiences to the table, enriching
AWARDS & RECOGNITION
Recognized. Awarded. Trusted. Contaque’s commitment to innovation has earned recognition from India’s most respected technology and business publications.
20+
Years of Experience
Silicon India
2025
Top 10 AI-Powered Contact Centre Solution Providers
Times of India
2024
Top Most Innovative Companies of India 2024
CIO Review India
2021
10 Most Promising Enterprise Communication Solutions Providers
CIO Review India
2019
20 Most Promising Telecom Technology Solution Providers
CIO Review
2018
20 Most Promising Call Centre Solution Providers
REAL RESULTS.
MEASURABLE IMPACT.
WHAT OUR CLIENTS SAY
On behalf of Cogent E services Pvt Ltd. I am writing to express our appreciation of your strong support for our organization and services over these years on your product Contaque Predictive Dialer. We are running
We have been using Contaque in our contact center since 2007 and have been satisfied with the entire solution. I would like to place on record our appreciation for the support that your team has provided since installation. We wish you the best for the future.
I would like to say thank you and your team for such a wonderful support.
Thanks for your support. You are just awesome to finish this within the shortest time.
Our Presence
Noida
Workspace by Innova, B4/5, 1st Floor, Sector 63, Noida, Uttar Pradesh 201309
Mumbai
Awfis Space Solutions, 1st Floor, A Wing, Lodha IThink Techno Campus, Pokhran Road no.2, Off Eastern Express Highway, Thane, Mumbai 400607
Manila, Philippines
BGC - 1702-1703, Tower 2, Highstreet South Corporate Plaza, 26th Street, 9th Avenue, BGC, Taguig, Metro Manila 1634
Bengaluru
Bhive workspace Cabin No C12, No.1794, 36/3, 27th Main Rd, near Power Station, 2nd Sector, ITI Layout, 7th Sector, HSR Layout, Bengaluru, Karnataka 560102
Hyderabad
Mahaveer Radiance, 1st Floor, Opp. Metro Pillar No. 1708, Madhapur, Road No. 36, Jubilee Hills, Telangana – 500033
Gurgaon
Springhouse CoWorking SHGU007, JMD Galleria, 6th Floor, Badshahpur, Sohna Road Highway, Gurgaon, Haryana – 122001
Transform Your Business with CRM Landing Pages
Power Every Customer Conversation
Trusted by 2500+ enterprises across 15 countries. Cloud, On-Premise, or Hybrid
Get Started Today
Empowering enterprises with next-generation communication intelligence. From AI voice bots to omnichannel contact centres, Contaque provides the tools you need to connect with your customers anytime, anywhere.