Intelligent Communication Solutions

We deliver the highest quality outcomes

Cloud & On-Premise Flexibility

Every Contaque solution is available on Cloud, On-Premise, or Hybrid — so you never have to compromise between technology and compliance. Deploy the way your business demands.

Contaque's AI capabilities

From in-house ASR and TTS to our proprietary LLM — Contaque’s AI capabilities are native to the platform, not bolted on. Every solution is smarter, faster, and more capable because of it.

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20+ Years of Excellence
1500+ Enterprises Served
85000+ Agent Seats Deployed
15+ Countries Served
99% Uptime Guaranteed
AI Built In India, For India
Cloud & On-Premise Ready
5+ Industry Awards
Trusted by Governments & Banks
100% QA Coverage

One Platform. Every Communication Need. Built for the Way You Work

From intelligent voice bots to enterprise contact centres – Contaque’s solutions cover every channel, every scale, and every deployment requirement your business demands.

NOT SURE WHERE TO START?

Use this quick guide to find the right Contaque solution for your needs.

If you need…
A full omnichannel contact center on cloud

We recommend

Contaque VERVE

If you need…
AI-first CX for banking or financial services

We recommend

Contaque AICX — BFSI CX Suite

If you need…
Automated customer conversations via bot

We recommend

Conversational AI — Voice Bot / Chat Bot / WhatsApp Bot

If you need…
Quality monitoring across 100% of interactions

We recommend

Speech Analytics Solution

If you need…
Click-to-call or SIM dialing for field teams

We recommend

Contaque Lite — Mobile CRM Dialer

If you need…
On-premise deployment for data compliance

We recommend

On-Premise Contact Centre Solution

If you need…
Multi-channel messaging at scale

We recommend

Messaging Solutions

DEPLOY THE WAY YOU NEED

Every Contaque solution is available in multiple deployment models — so you never have to compromise between capability and compliance.

Private Cloud

Dedicated cloud environment for enhanced security and compliance. Full isolation with the flexibility and scalability of the cloud.

On-Premise

Complete infrastructure control within your own data center. Best for regulated industries, government organizations, and data-sovereign deployments.

Hybrid

Hybrid deployment offers the best of both worlds - secure on-premise control with the agility and scalability of the cloud, tailored to your business needs.

WORKS WITH YOUR EXISTING TOOLS

All Contaque solutions are built for seamless integration. Connect with your CRM, ticketing system, payment gateway, or any custom application via our open API architecture — without disrupting your existing workflows.

CRM Platforms

Salesforce, Zoho, HubSpot, Freshdesk, and any custom in-house CRM via REST API

Banking & Fintech

Core banking platforms, loan management systems, and payment gateways

Ticketing & Helpdesk

Zendesk, ServiceNow, Freshservice, and other ITSM platforms

Messaging Channels

WhatsApp Business API, SMS gateways, and email platforms

Custom Integration

Open REST APIs available for any third-party or in-house application

Why Choose Contaque

The Smarter Way to Run Your Contact Centre

With over 20 years of experience and 1,500+ clients across 15 countries, Contaque delivers contact center technology that is proven, scalable, and built to grow with your business. Our platform brings together telephony, AI, and analytics — under one roof, with one support team.

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Years Of Experience
FAQ

Frequently Asked Questions for Virtual Reality

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It depends on your team size, channels, and deployment preference. If you need a full omnichannel contact center, Contaque VERVE is the right fit. For BFSI compliance-first needs, Contaque AICX is purpose-built. For AI automation, our Conversational AI suite handles voice, chat, and WhatsApp. Our team is happy to recommend the right combination — book a free consultation and we’ll map it out for you.

Yes. All core Contaque products are available for on-premise deployment, giving you complete control over your infrastructure, voice traffic, and call recordings. We also support hybrid models where AI runs in the cloud and telephony stays on-site — connected via secure WebSocket integration.

Most cloud deployments go live within a few days to a couple of weeks, depending on CRM integration complexity and customization requirements. On-premise deployments typically take 4–8 weeks. Our implementation team manages the entire process end-to-end, ensuring minimal disruption to your operations.

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Power Every Customer Conversation

Trusted by 2500+ enterprises across 15 countries. Cloud, On-Premise, or Hybrid

Get Started Today

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